Privacy Policy

Crystal Aide is committed to handling your personal information with care, discretion, and respect.

What we collect

We collect limited personal information, including your name, email address, and the content of your message, only when you choose to share it with us directly through our website contact form or by emailing us at hello@crystalaide.com. We do not collect personal information passively or without your knowledge.

How we use it

Any information you share with us is used solely to respond to your enquiry or to continue a conversation you have initiated. We do not use your information for marketing purposes without your explicit consent.

Third parties

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes under any circumstances.

Analytics

Our website may use standard anonymised analytics tools to understand how visitors interact with the site. These tools do not personally identify individual users.

Data retention

We retain personal information only for as long as necessary for the purpose for which it was provided. You may request deletion of your information at any time by contacting us at hello@crystalaide.com.

Data protection

We are committed to handling personal data responsibly and in a manner consistent with applicable UAE data protection legislation. We take reasonable and appropriate measures to protect any personal information we receive.

Contact

If you have any questions about this Privacy Policy or how your information is handled please contact us at hello@crystalaide.com.